Term & Conditions


UPSRTC is committed to protecting your privacy.

The information ("INFORMATION") supplied by you ("USER") in using UPSRTC whether taken or supplied, with or without USER knowledge is subject to the following conditions and guarantee.

What Information Do We Collect

When you submit details from our comments/feedback/complaints/enquiries form we collect your name, email address, and contact information.

When you contact us by email we may collect your email address.

How Do We Use Your Information

We may reply to you using any of the contact information given.

Where requested we may provide an e-mail newsletter.

We may also use your information to contact you by phone, fax, post, or email regarding your enquiry / feedback / comments / complaints. We may use your information in compiling demographics for our own use

On no account will UPSRTC forward, redirect, sell, rent, lend or otherwise supply personal USER information to any third party organization not directly affiliated to UPSRTC, with the EXCEPTION of the Police or Judicial authorities if so requested as part of a criminal investigation.

Your Consent

By using the UPSRTC, you consent to the collection and use of this information by UPSRTC. If we decide to change our privacy policy we will post those changes on this page so that you are always aware of what information we collect and how we use it.

Contact us

If you have any questions or comments about our privacy policies please feel free to contact us.


This website is intended to serve as a comprehensive guide on Uttar Pradesh Road Transport Corporation and does not purport to be a legal document. The website intends to showcase the services being provided by UPSRTC. In case of any variance between what has been stated and that contained in the relevant Act, Rules, Regulations, Policy Statements etc, the latter shall prevail.

Unless otherwise specifically stated, the information contained herein is made available to the public by Uttar Pradesh Road Transport Corporation for information only. Neither the UPSRTC nor any other agency or entities thereof, assumes any legal liability or responsibility for the accuracy, completeness or usefulness of any information.


The information ("INFORMATION") accessible by you ("USER") using UPSRTC is provided on an "as is, as available" basis. UPSRTC makes no warranties, express or implied, as to the accuracy of it's INFORMATION.

ALL content, including but not limited to, graphics, logos, and copy, belong to, and are copyrighted to; UPSRTC for which sole use and/or reproduction of which permissions by UPSRTC shall have to be granted.

UPSRTC does NOT warrant or guarantee:

  • The accuracy, adequacy, quality, currentness, validity, completeness, or suitability of any INFORMATION for any purpose.
  • That the functions or services performed by UPSRTC will be uninterrupted or error-free or that defects in UPSRTC will be corrected.

In no event shall UPSRTC be liable to anyone for any delays, inaccuracies, errors or omissions with respect to the INFORMATION or the transmission or delivery of all or any part thereof, for any damage arising therefrom or occasioned thereby, or for the results obtained from the use of the INFORMATION. The entire risk as to the quality and performance of UPSRTC and the accuracy, adequacy, completeness, currentness, validity and quality of any INFORMATION is with the USER.

In no event will UPSRTC be liable to any party

  • For any direct, indirect, special, punitive or consequential damages (including, but not limited to, damages for loss of business profits, business interruption, loss of programs or information, and the like), or any other damages arising in any way out of the availability, use, reliance on, or inability to use UPSRTC or any 'information', even if UPSRTC shall have been advised of the possibility of such damages, and regardless of the form of action, whether in contract or otherwise; or
  • For any claim attributable to errors, omissions, or other inaccuracies in any 'information'

Statements of liability, guarantee, and warranty may not be applicable under local law. Wherever Indian Law is NOT recognized UPSRTC seek to maintain the above statements as fully and as accurately as possible within local law.